Contact

Get in touch

• Email: trantruc.au@gmail.com
• Phone: +61 435 817 646
• Address: 88 Opie Rd, VIC 3021, Australia
• Business: Baymae Living, operated by Truc Tran (ABN 97412106617)

We aim to respond to all enquiries within 1–2 business days.

Frequently asked questions

Where do you ship?

We currently ship within Australia only.

How long does delivery take?

Orders are processed in 1–2 business days, then delivered within 5–10 business days.

Is shipping free?

Yes, on orders of $150 AUD or more. For orders under $150, shipping is calculated per product and shown at checkout, and many items ship free.

Can I return an item if I change my mind?

Yes, within 30 days of delivery, as long as the item is unused and in its original packaging. We cover the return shipping cost.

What if my item arrives faulty or wrong?

Contact us right away — we'll arrange a free replacement or a full refund at no cost to you.

How do I track my order?

You'll receive a tracking link by email once your order ships.

Can I subscribe for updates and offers?

Yes — sign up via our email form to receive news and promotions. You can unsubscribe anytime.