Privacy policy

Baymae Living (ABN 97412106617) respects your privacy. This policy explains how we collect, use, and protect your personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you make a purchase or subscribe to our updates, we may collect: your name, email address, shipping/billing address, phone number, and order details. Payment information (such as card numbers) is processed directly by Shopify's payment gateway and our payment partners — we do not store your card details.

How we use your information

We use your information to: process and deliver your orders, contact you about your order, provide customer support, and — if you opt in — send marketing emails (promotions, new products) via Shopify Email. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.

Sharing your information

We do not sell your personal information. Information may be shared with third parties necessary to run the store, including: the Shopify platform, our payment gateway, shipping/delivery carriers, and the email marketing tools we use.

Cookies

Our website uses cookies to improve your shopping experience (cart, login sessions, analytics). You can disable cookies in your browser settings, though some site features may not work properly as a result.

Your rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, please contact us by email (see Contact details below).

Privacy enquiries

If you have questions about this policy or wish to make a complaint about how we handle your personal information, please contact us directly first; if you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).